請問外送員未送交餐點能否提告侵佔呢? - 法律
By Kyle
at 2021-01-25T23:32
at 2021-01-25T23:32
Table of Contents
大家好 我遇到了一個狀況 想請教一下這樣侵佔是否成立
感謝各位大大!QQ
這是在Ubereat遇到的事件
我與外送員的對話如下:
外送員:我已抵達
我:請問門有開嗎?
外送員:沒
我:好的 我開門 (我透過對講機開一樓大門)
外送員:我已抵達
我:請問門沒有開嗎?我剛剛已經開門了
外送員:就說沒開
(這時我走到一樓確認 但沒看到人)
我:但是我還是沒有看到你
我:請問你是不是走錯社區了呢?
我:我的社區是XXXX社區
我:我在地址的備註有寫哦
外送員:沒看到 你這裡標示不清楚
(啊剛剛不是說到了嗎???)
我:請問你找得到嗎?
外送員:我放鞋櫃你自己去拿
(直接結單 顯示已送達)
我:但是我家門口並沒有鞋櫃 我也沒看到餐點
上面那一句我不確定對方有沒有看到
因為系統已結單....
後來我透過app試著聯繫外送員但都聯絡不上
但肚子實在太餓了 所以我又在同一間店點了相同餐點
這一次我特地在備註寫了我剛剛遇到的狀況
請店家幫忙注意 若是同一位外送員請幫忙留下聯絡方式
結果真的是同一名外送員!!!
店家也立刻打電話給我 但在這個同時
該名外送員竟然立刻轉單!!!
所以店家也沒辦法跟他確認上一張到底怎麼回事
這讓我忍不住覺得這名外送員是蓄意侵佔
而且他的檔案上也沒有寫名字 僅寫了一個潘
我根本沒辦法做任何事
第二張訂單因為換人送餐就順利送達了
平台有將第一張單的費用退給我
但我覺得還是有必要讓這名外送員得到教訓
所以我想要提告侵佔
只是我很納悶的是這樣告得成嗎?
因為客服說外送員有等我超過10分鐘才自行處理餐點
可是我人就在我訂單上的地址 手機也在身上
怎麼看都是該外送員沒有確實將餐點送達
客服竟然還說 「特許」我本次退款
我真的氣得不得了!!!
可是朋友跟我說 因為平台有退款所以沒有造成財損 這樣侵佔是告不成的
那我很納悶 這樣子平台不就是和此惡劣外送員狼狽為奸了嗎?
再者 朋友說沒有明確外送員侵佔的證據
可是我一眼也沒看過外送員和餐點 我該如何舉證他的侵佔行為呢?
希望板上的大大們能夠幫忙解惑
惡劣的外送員就是應該要得到處罰
這樣大家才能夠有更好的外送環境!
另外 經過這次事件 我也會改為現金付款
至少餐點失蹤率不會那麼高 哈哈
謝謝各位~
-----
Sent from JPTT on my iPhone
--
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