點數被盜用警察說不能報案...? - 法律
By Suhail Hany
at 2016-03-21T19:19
at 2016-03-21T19:19
Table of Contents
3/19買了一張遊戲點數卡
我買完點數卡因為怕不見所以有拍照存在手機
後來我在fb發文 可是手機lag發錯圖片,放成點數卡的照片卻沒發現
然後我就把手機放進車廂騎車走了
回家打開電腦打進卡號後發現已經被使用過了(我在7-11買的,正本和發票都在我手上)
發現後打客服電話 可是假日時間沒人回覆 傳mail給客服得到的回覆是
http://i.imgur.com/KJWDtxI.jpg
所以剛剛去了附近警局
但他說不能報案 只能先找出是誰
然後提出民事訴訟 侵權
請遊戲公司幫我找
(可是遊戲公司說要警方來函才會幫忙協助...)
警察請我再聯絡一次客服
告知這個情形 然後請客服幫我找
我什麼資料都沒留就出來了
請問不能報案是真的嗎...?
那為什麼客服要我先去報案呢...?
--
我買完點數卡因為怕不見所以有拍照存在手機
後來我在fb發文 可是手機lag發錯圖片,放成點數卡的照片卻沒發現
然後我就把手機放進車廂騎車走了
回家打開電腦打進卡號後發現已經被使用過了(我在7-11買的,正本和發票都在我手上)
發現後打客服電話 可是假日時間沒人回覆 傳mail給客服得到的回覆是
http://i.imgur.com/KJWDtxI.jpg
所以剛剛去了附近警局
但他說不能報案 只能先找出是誰
然後提出民事訴訟 侵權
請遊戲公司幫我找
(可是遊戲公司說要警方來函才會幫忙協助...)
警察請我再聯絡一次客服
告知這個情形 然後請客服幫我找
我什麼資料都沒留就出來了
請問不能報案是真的嗎...?
那為什麼客服要我先去報案呢...?
--
Tags:
法律
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