網購面交退貨問題 - 法律
By Faithe
at 2020-07-06T12:19
at 2020-07-06T12:19
Table of Contents
昨天我在蝦皮網購包包,但是跟對方約面交,沒有經過蝦皮成立訂單的方式...總之當下
因為我相信對方所以沒有對商品做深入檢查,回來後才發現,包包腰扣有斷掉痕跡只剩
下殘餘線頭的部分...通知對方後,她打死不認帳,堅持自己前一天有檢查過,我當下
也檢查了,所以不肯退貨,但不是有規定七天鑑賞期嗎?
總之我已經跟消保會提出案件申訴了,但因為是私下面交的,想請問各位我到時候調解
的時候該怎麼做勝算會比較大,其實我也只是想要全額退費而已沒有想要求別的賠償..
..(ps:有備份蝦皮的聊天記錄,蝦皮客服也承諾說如果消保會有需要能協助調閱對方電
話等資料通知對方到消基會處理。)
----
Sent from BePTT on my Samsung SM-N9750
--
因為我相信對方所以沒有對商品做深入檢查,回來後才發現,包包腰扣有斷掉痕跡只剩
下殘餘線頭的部分...通知對方後,她打死不認帳,堅持自己前一天有檢查過,我當下
也檢查了,所以不肯退貨,但不是有規定七天鑑賞期嗎?
總之我已經跟消保會提出案件申訴了,但因為是私下面交的,想請問各位我到時候調解
的時候該怎麼做勝算會比較大,其實我也只是想要全額退費而已沒有想要求別的賠償..
..(ps:有備份蝦皮的聊天記錄,蝦皮客服也承諾說如果消保會有需要能協助調閱對方電
話等資料通知對方到消基會處理。)
----
Sent from BePTT on my Samsung SM-N9750
--
Tags:
法律
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