訂旅店糾紛 - 法律
By Rosalind
at 2020-10-02T21:01
at 2020-10-02T21:01
Table of Contents
各位版友大家好,小弟想請問一個問題
之前在訂房網站訂了A旅店不需收取訂金的房間,沒有被收取訂金或留卡號。
後來沒有要入住,記得曾經在網站做取消訂單,
但可能是網站或是其他因素,旅店方可能沒收到
到了入住當天A旅店才打電話來詢問何時入住(在這段期間內都沒有進行確認或詢問),
我們便回應說有取消,但對方說沒有,要求50%的房價做為損失
想請問這樣是有法源依據的嗎,或是我們需要怎樣處理較為合適
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法律
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