在蝦皮買到國外品牌假貨 - 法律
By Elizabeth
at 2017-02-16T21:06
at 2017-02-16T21:06
Table of Contents
大家好,這件事拖很久了,
感覺像一根刺一樣,我很想趕快解決。
事情是我在去年十一月在蝦皮買了一盒眼影,
是國外的牌子,台灣沒有代理。
http://i.imgur.com/HuIrTwF.jpg
收到物品後經由國外youtube影片比對,
還有實物的質感,證實買到假貨。
當時詢問賣家得到這樣的回覆
http://i.imgur.com/6oIOHMZ.jpg
我認為不合理告知會走法律途徑,
賣家就回覆
http://i.imgur.com/PEzPYuk.jpg
http://i.imgur.com/wfDCpTW.jpg
接著就被封鎖了。
蝦皮說因為已經按完成交易,他們無法處理。
我問過保智大隊,
他們說因為這個牌子台灣沒代理,
要自己去跟國外廠商聯繫,
有證明是假貨才能提告。
我也寫信給該品牌,
有得到回信
http://i.imgur.com/1aGiiPM.jpg
http://i.imgur.com/Ar3eAZE.jpg
但我不知道是不是回信有問題,
再也沒收到回覆。
我今天又再寫了一次正在等回信。
其實蠻無助的,
我要怎樣才能成功告這位賣家?
現在錢拿不回來又找不到辦法告,
覺得很頭痛。
能請有相關知識的各位告訴我該怎麼辦嗎?
謝謝!
--
Tags:
法律
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